Course curriculum
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1
Introduction to course
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2
What defines a difficult person?
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3
Types of difficult people you may encounter
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4
Personality quizz
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5
Activities to help you deal with difficult people
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6
Leadership and what it means in an Early Childhood setting.
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intro FREE PREVIEW -
chapter intro How to recognise a difficult person Is it you or them? Do they have a valid point? Team cohesion Policy and Procedure FREE PREVIEW -
Chapter intro - What type of person are you dealing with? FREE PREVIEW The hostile person The Lazy Person The gossiper The complainer -
Intro FREE PREVIEW Personality quiz -
Intro Hostile Person phone exercise Body Language Body language example FREE PREVIEW 3 steps to dealing with a complainer How to deal with gossip How to deal with a lazy person at work -
Introduction What does Leadership look like? What makes a good leader in ECEC Links to the national quality standard.
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$100.00
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